Can I downgrade a contract?

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You can (apart from the exception below). Price difference will be given to you with the equivalent in points, that you can use in future orders. No expiration date on points. If you want cash back, you’d have a 50% penalty (same as for cancellations) + the penalty applied by the payment gateway (4% for credit cards and paypal).

The downgrade of the 1Gbps internet access plan will generate a penalty.